Southern Acute Programme – EDMS Procurement The idea of an expensive and large transformational project to pursue a fully paperless NHS hospital has been seen as a major challenge by many trusts. Some success was seen with the Royal Free in London, for example,...
WLMHT – Creation of a Trust-wide Contact Centre West London Mental Health NHS Trust had a strategic objective to streamline their internal helpdesks and telephone services and provide cost savings in these areas. A Contact Centre concept was developed that would...
CEAC – Infrastructure Management Outsourcing CEAC is an NHS Organisation which provides Internal Audit, Governance, Risk Management and consultancy to other NHS Organisations throughout the UK. The project set out to outsource the management of CEAC’s technical...
East + North Hertfordshire NHS Trust – Managed Print Services Procurement East and North Hertfordshire NHS Trust are a large multi-site acute Trust. The challenge was to fully scope the printing requirements across all Trust sites and identify any potential...
