Southern Acute Programme – EDMS Procurement

Southern Acute Programme – EDMS Procurement

Southern Acute Programme – EDMS Procurement The idea of an expensive and large transformational project to pursue a fully paperless NHS hospital has been seen as a major challenge by many trusts. Some success was seen with the Royal Free in London, for example,...
WLMHT – Creation of a Trust-wide Contact Centre

WLMHT – Creation of a Trust-wide Contact Centre

WLMHT – Creation of a Trust-wide Contact Centre West London Mental Health NHS Trust had a strategic objective to streamline their internal helpdesks and telephone services and provide cost savings in these areas. A Contact Centre concept was developed that would...

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