Ophthalmology is both a technological and diagnostic focussed department within any NHS trust. Clinical staff rely heavily on state-of-the-art devices to diagnose patients.
To avoid labour-intensive processes these devices need to be networked. In 2019, it was clear that London North West University Healthcare NHS Trust (LNWH) was the only ophthalmology department in England without an EPR system. Simultaneously, legacy software was limiting the equipment the team could use and staff found working with paper records both frustrating and time-consuming.