Apira are proud to launch PROSE (Packaged Rio Optimisation Services Engagement) – a comprehensive new service designed to help NHS Trusts unlock the full potential of their Rio Electronic Patient Record (EPR) system. While going live with Rio is a major milestone, it’s only the beginning. PROSE provides a structured, hands-on approach to optimisation, offering tailored support to improve workflows, enhance care delivery, and align digital initiatives with strategic goals.
From diagnostic assessments and stakeholder workshops to workflow reviews and system observations, PROSE helps Trusts identify the areas that matter most and deliver meaningful, measurable improvements. Backed by deep expertise and collaborative delivery, PROSE empowers teams to get more value, usability, and clinical impact from their Rio investment. Find out how we can help you here…
How well do you use Rio? Would you like to be better?
For many Trusts, going live with the Rio Electronic Patient Record (EPR) system is just the beginning of the journey. The true challenge – and opportunity – lies in unlocking its full potential. That’s where Apira’s new optimisation offering, PROSE, comes in.
An optimisation checklist can often feel overwhelming: Where should you start? How do you prioritise? How do you ensure that your efforts are aligned with real clinical and operational value? Apira’s PROSE service is designed to answer exactly those questions and help your Trust navigate the complexities of Rio optimisation with clarity and confidence.
What We Offer
PROSE is a packaged service that enables Apira to partner with your Trust in a structured, supportive way to:
- Evaluate the effectiveness of your current processes and Rio usage
- Improve workflows and enhance the quality and consistency of care delivery
- Identify and prioritise potential functional improvements for maximum benefit
- Support strategic planning and scheduling of optimisation activities
- Assess how wider Trust initiatives may impact your digital roadmap
- Ensure resources are effectively allocated to drive measurable outcomes
How It Works
Our approach begins with a Diagnostic Assessment – a deep dive into how Rio is being used across your organisation. From there, we tailor a programme of optimisation activity based on what we discover.
This can include:
- On-site workshops to pinpoint problem areas
- Interviews and consultations with key user groups
- Full review of workflows and care pathways for continuous improvement
- Direct observations of system use in real settings
We don’t just identify opportunities; we work with you to deliver change through a structured, collaborative approach involving both Apira consultants and internal Trust teams.
Why It Matters
Many Trusts implement Rio and then move quickly to “business as usual,” often without realising the full set of benefits the system can provide. We consistently hear from NHS Trusts that challenges remain—whether in daily service delivery, workflow inefficiencies, or underused functionality.
As Alison Corfield, CDIO at Oxford Health NHS Foundation Trust, shared:
“Apira have been really helpful in working with the Trust to optimise the way we are using Rio. They have gone through a structured process to identify the priorities that are important to us, project managed the delivery of the activity of a blended team of Apira and internal Trust resources to deliver new functionality and improve the use of existing functionality.”
Let’s Talk
PROSE is designed to help you get more out of your Rio system – more value, more usability, and more benefits for staff and patients alike.
If you’re ready to realise the full potential of your EPR investment, we’d love to hear from you. Contact us today via David Corbett at David.corbett@apira.co.uk to find out more about how PROSE can support your optimisation goals.